Press Releases

Press Releases 2017-08-04T01:02:05+00:00

Quality Connex Implemented Solution Helps Roojai Win Best Contact Centre Software Award in Thailand’s Emerging Contact Centre Space

Quality Connex’ application of Vocalcom software has set Thai insurer, up for success at the 2018 Thai Contact Centre Awards. SYDNEY, AUSTRALIA, October 16, 2018— Quality Connex were the implementation partner of Vocalcom software ...

October 16th, 2018|Press Release|

How to Help Your Contact Centre Team Leaders Flourish

Team Leaders are responsible for inspiring, motivating, monitoring and driving performance on the frontline. The secret ingredient to creating a high-performing contact centre, is to train these leaders to be great at what they ...

April 3rd, 2018|Blog, customer journey, Goal Mapping, Leadership Training|

Choosewell announce Vocalcom solution

Melbourne based Health Insurance comparison service Choosewell has announced it will be deploying the Vocalcom Omnichannel customer interaction platform delivered by Quality Connex for its customer communications channels. The Vocalcom solution will enable Choosewell to ...

November 2nd, 2016|Press Release|