Who We Are2019-11-15T09:59:00+11:00

ABOUT QUALITY CONNEX

Simple . Intelligent . Connected

Quality Connex ensures these three words are echoed in all the products and services that we deliver. Through the combined experiences of not only our founders but more importantly our customers, we have upped the ante. We do this by handing you limitless contact centre solutions on a silver platter, with a side of great technical support.

We provide platforms and services that enhance customer experience, improve agent and management productivity and ultimately grow revenue. Through our consulting services we benchmark, advise and collaborate with our customers on all matters of customer service through to sales. We use this knowledge and turn it into products which our customers can benefit from. We enable our customers to shoot past their competition without looking back.

ACCOUNTABILITY

WE TAKE OWNERSHIP.

By being responsive and dependable, we are committed to deliver what we promise.

TEAMWORK

IN IT TOGETHER.

With respect and support for each other, we share a common purpose.

CARE

WE CARE ABOUT THE PEOPLE AROUND US.

Our diversity makes us strong and we value the relationships around us.

DEVELOPMENT

WE LOVE WHAT WE DO.

Our curiosity and passion for innovation allows us to lead the way in customer experience.

Great product that makes agent experience quick and simple. Quality Connex has transformed our business and enhanced our service and sales operation dramatically, including a 132% increase in daily productivity, and a 20% reduction in average handling times. We’ve seen immediate ROI.

Australian Credit Finance

Great product that makes agent experience quick and simple. Quality Connex has transformed our business and enhanced our service and sales operation dramatically, including a 132% increase in daily productivity, and a 20% reduction in average handling times. We’ve seen immediate ROI.

Australian Credit Finance